24/7 Technical Support

StageHand

Ongoing remote and on-site technical support for robots in the field. When your robot needs help, we're already there.

24/7
Always Available
<4hr
Emergency Response SLA
All
Robot Brands Supported

When You Need StageHand™

Emergency Repair

Robot breaks down mid-demo at a trade show. StageHand™ dispatches a technician within hours.

Deployment Monitoring

Robots deployed in hotels, airports, or retail locations monitored 24/7 with proactive alerts.

Scheduled Maintenance

Quarterly on-site inspections, firmware updates, and preventive maintenance to avoid failures.

Remote Diagnostics

Most issues resolved remotely in under 30 minutes via secure connection to your robot's systems.

StageHand™ Plans

Monthly retainers with flexible SLA options.

Standard Retainer

$1,200/month
  • Remote diagnostics & monitoring
  • 48-hour response SLA
  • Up to 2 robots
  • Monthly health reports
  • Email & chat support
Get started free
Most Popular

Enterprise SLA

$2,500/month
  • 24/7 remote & on-site support
  • 4-hour emergency response SLA
  • Unlimited robots
  • Dedicated technician
  • Priority parts sourcing
  • Quarterly on-site inspections
Get started free

Your Robot Deserves Always-On Support

Register your company for free and add StageHand™ to your service plan. No commitment until you're ready.

Register free today